VoIP Information

Having been one of the early evangelists of VoIP and launching the first magazine in the space – Internet Telephony and longest-running conference, etc – I think I need to take a moment and point out that one of the challenges of consumer VoIP is the need for external power. This past weekend, the northeast [...]

Chart courtesy of DigitalBeat and Hitwise US

It was bound to happen and many predicted this year would be the one where we see social media – especially Facebook take away the most popular site crown from Google. The social networking site did beat out Google by a miniscule percentage – 7.07% to 7.03% in [...]

Example of frequent spam/malicious email we get frequently at TMC. Click on image to enlarge.

For the last few weeks a number of my fellow team members here at TMC have been receiving confirmed and cancelled orders from most likely a malicious source – obviously one which is not Amazon but pretending to be so. With [...]

Dear developers, you have no power, no recourse beyond $50 and are at our complete mercy.

NASA has an iPhone app and the mere fact that this government agency chose to develop one means that the EFF was able to use the Freedom of Information Act to obtain the Apple iPhone developer agreement – the closely [...]

Sytel Limited. A company with a strong dialer and scripting engine is expanding into customer service, media blending and more recently, the US. As more customers look for SMS support, Sytel allows these short messages to be integrated into the contact center seamlessly with email and calls. With open APIs, Sytel touts openness as an [...]

Watching the Congress grill Tony Hayward kept me from peak productivity today as my frustration with the government boiled over. After listening to the back-and-forth it became more apparent than ever why the approval rating for Congress is so abysmal as it quickly became clear that the banter had more to do with having sound [...]

It is no secret that apps are the key to platforms and anyone who lived through the eighties remembers the massive advantage Apple computers had over PCs in the graphic design world because of programs like PageMaker and Quark Express. In those early days, if you wanted to be a desktop publisher using the PC [...]

TMC has been getting inundated with emails lately about problems with Skype accounts we don’t own. We checked into the malicious script embedded in the emails and they appear to send you to servers in Estonia where your computer is likely to be infected with malware. Not that I need to tell you but – [...]

Amazon doesn’t need me to tell them they have “made it” and with a market cap of $56B they are obviously doing a lot of things right. Still, this morning I saw my house absolutely littered with new boxes from the company and realized I didn’t know what most of the items in the boxes [...]

I try to always look out for my readers and as such I have been one of the harshest critics of closed app stores and how they could change the computing paradigm via censorship which is not good for users. But for the US there may be very important reasons to embrace this new transformation [...]